PURPOSE OF CLASSIFICATION
The purpose of this classification is to perform clinical/administrative work associated with assisting dental patients and dental staff within the Health Department. Duties and responsibilities include cleaning/preparing dental equipment and instruments for use, obtaining/recording data pertaining to patient's dental condition, assisting dentist during patient examinations, taking dental x-rays, providing information and assistance to patients, maintaining departmental supplies, maintaining patient files/records, processing documentation, and performing other duties as assigned. Reports to the Dentist.
The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.
Cleans equipment, instruments, and facilities used in caring for clinic dental patients; cleans/autoclaves dental instruments and supplies; cleans examination rooms.
Assists patients in preparing for dental examinations and procedures.
Conducts structured patient interviews to obtain medical history and detailed information pertaining to patient’s condition; reports information to dentist; records information in patient chart.
Exposes, develops, and mounts all diagnostic dental x-ray films for patients.
Assists dentist in conducting dental examinations and dental procedures.
Performs coronal polishing and fluoride treatment under direct supervision of the dentist.
Mixes materials for dental fillings.
Prepares examination rooms for new patients; organizes supplies and instruments for use by dentist.
Prepares patient charts and departmental files; records a variety of data; files reports and forms in patient charts.
Always meets the patient in the waiting room, fills out the necessary forms, seats the patient, and prepares for the treatment to be rendered.
Selects all instruments and materials to be used for each procedure.
Utilizes the fourhanded concept of providing dental care when possible.
Prepares and mixes all materials for fillings, impressions, prophies, fluoride treatments, or any other procedure.
Assists the dentist in all treatment procedures by maintaining a dry work area with good visibility by
Assists the dentist with providing the patient with simple oral hygiene instructions. Reinforces postoperative instructions given to the patients by the dentist.
Maintains a clean and professional clinic area at all times, removes all soiled instruments; cleans and sterilizes instruments and equipment. Cleans the automatic film processor and changes the solutions as recommended by the manufacturer.
Sets up the operatory with the proper instruments needed to provide the services to be rendered. Keeps a running inventory of supplies to ensure an adequate amount of dental materials is maintained.
Assist the Clerical staff in making appointments for patients when necessary. Organizes and maintains an efficient flow of patients throughout the dental clinic. When scheduling patients, the length of the appointment is set for the length of time needed for the procedure to be preformed.
Maintains a patient recall system as specified by the Health Department and the dentist. Enlist the help of other health department personnel in patient referrals, especially when there has been a cancellation or a no show in the dental clinic.
Charts examination data and records all treatment procedures on each patient’s medical/dental chart for the dentist’s signature, gain parental consent and signature on all patients’ records before any dental treatment is rendered. Submit reports in a timely manner.
Employee always arrives at workstation and is ready to begin work on or before the scheduled time. The normal workday consists of 7.5 hours, notifies supervisor as quickly as possible when ill, and clearly explains the illness, never leaves or quits working prior to the scheduled quitting time without permission from supervisor, returns from meals and breaks at the scheduled time. If going to be late to work, employee notifies supervisor as soon as possible. Annual leave and other special absences are scheduled in advance and are not taken without prior permission from supervisor. Leave without pay is not acceptable for annual/vacation purposes. Any leave without pay must be accompanied by a physician’s excuse. Uses work time effectively (e.g. avoids excessive talking, personal phone calls, emailing, and texting).
Responds to and reports immediately if called upon by local, regional or central office supervisors, as part of a coordinated emergency response by the Department of Health.
Maintains computerized and hard-copy patient records and department files; retrieves and/or revises patient information from computer system; sorts/organizes documents to be filed; files documents in designated order; retrieves/replaces files.
Receives and processes invoices; reviews for accuracy of charges; researches discrepancies; forwards for payment as appropriate.
Prepares or completes various forms, reports, correspondence, purchase orders, or other documents.
Receives various forms, reports, correspondence, invoices, manuals, reference materials, or other documentation; reviews, completes, processes, forwards or retains as appropriate.
Operates a computer to enter, retrieve, review or modify data; verifies accuracy of entered data and makes corrections; utilizes word processing, patient tracking, billing/receivables, or other computer programs; performs basic maintenance of computers and office equipment, such as backing up data or replacing paper, ink, or toner.
Operates or utilizes a variety of equipment, tools, dental instruments, dental supplies, or general office equipment associated with work activities; inspects equipment to ensure safety and proper operations; performs appropriate cleaning, sanitation, and/or maintenance tasks to properly maintain equipment, instrumentation, and facilities.
Monitors inventory levels of departmental supplies; ensures availability of adequate materials to conduct work activities; initiates requests/orders for new or replacement supplies/materials.
Schedules patient appointments; contacts patients by telephone regarding appointment changes, reminders, or other information.
Answers the telephone; provides information; records/relays messages or directs calls to appropriate personnel; returns calls as necessary.
Communicates with supervisor, employees, other departments, patients, dentists, medical/dental professionals, medical/dental facilities, the public, outside agencies, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems.
Follows safety procedures, utilizes safety equipment, and monitors work environment to ensure safety of employees, patients, and other individuals; ensures adherence to established infection control procedures; monitors security of medications, dental instruments, and other supplies.
Complies with the Tennessee Dental Practice Act (especially as it applies to Public Health Dentistry), TOSHA regulations including the Bloodborne Pathogens Standard and the Hazardous Communications Standard as well as other policies and procedures established by the Department of Health, Mid-Cumberland Regional office, the county Government and the County Health Department.
Familiar with the Revised Standards of Practice Manual for Oral Health Services and complies with all regulations, State and Federal, to maintain license in the state of Tennessee.
Maintains a comprehensive, current knowledge of applicable laws/regulations; maintains an awareness of new practices, trends, and advances in the profession; reads professional literature; maintains professional affiliations; attends workshops and training sessions as appropriate; participates in mandatory continuing education courses each year.
Checks vital signs of patients, including blood pressure and pulse as needed; obtains/records other data as directed.
Performs basic housekeeping functions in clinic waiting area, such as picking up toys or straightening magazines.
Performs general/clerical tasks, which may include typing documents, making copies, sending/receiving faxes, or processing incoming/outgoing mail.
Provides backup coverage or assistance to other employees or departments as needed.
Performs other related duties as required.
Vocational/Technical degree with training in a Dental Assistant program; supplemented by one (1) year previous experience and/or training involving dental assistant work; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Must possess and maintain, or must possess eligibility to obtain, valid Certified Dental Assistant certification. Must be registered as a dental assistant in the state of Tennessee. Must possess and maintain a valid Tennessee driver’s license.
Data Utilization: Requires the ability to calculate and/or tabulate data. Includes performing subsequent actions in relation to these computational operations.
Human Interaction: Requires the ability to provide guidance, assistance, and/or interpretation to others regarding the application of procedures and standards to specific situations.
Equipment, Machinery, Tools, and Materials Utilization: Requires the ability to start, stop, operate and monitor the functioning of equipment, machinery, tools, and/or materials used in performing essential functions.
Verbal Aptitude: Requires the ability to utilize a wide variety of reference and descriptive data and information.
Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication, and division; the ability to calculate decimals and percentages; the ability to utilize principles of fractions; and the ability to interpret graphs.
Functional Reasoning: Requires the ability to carry out instructions furnished in written, oral, or diagrammatic form. Involves semi-routine standardized work with some latitude for independent judgment concerning choices of action.
Situational Reasoning: Requires the ability to exercise judgment, decisiveness and creativity in situations involving a variety of generally pre-defined duties which are often characterized by frequent change.
ADA COMPLIANCE/PHYSICAL DEMANDS ANALYSIS
Physical Ability: Tasks require the ability to exert moderate, though not constant physical effort, typically involving some combination of climbing and balancing, stooping, kneeling, crouching, and crawling, and which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (12-20 pounds).
Sensory Requirements: Some tasks require the ability to perceive and discriminate colors or shades of colors, sounds, and visual cues or signals. Some tasks require the ability to communicate orally.
Environmental Factors: Performance of essential functions may require exposure to adverse environmental conditions, such as odors, fumes, toxic agents, disease, or pathogenic substances.
Wilson County, Tennessee, is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Signatures below indicate the receipt and review of this classification description by the employee assigned to the position and the immediate supervisor.